Privacy Policy

Who We Are

Georgetown Oaks (Event Banquet Hall)
33 Mayview Rd, Canonsburg, PA 15317
Email: a.simeone@georgetownoaks.com
Phone: 412-737-1853

Scope

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, inquire about availability, book an event, or otherwise interact with Georgetown Oaks. By using our site or services, you agree to this Policy.

Information We Collect

Information you provide: name, email, phone, event details (date, guest count, preferences), billing and mailing address, payment-related details (processed by our payment provider), messages and attachments you send us.

Information collected automatically: IP address, device/browser type, pages viewed, referring/exit pages, timestamps, and general location (via IP). This may be collected via cookies, pixels, and similar technologies.

Information from third parties: if you interact with links/forms hosted by providers (e.g., website platform, payment processor, scheduling or email tools), they may share limited info with us per their policies.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, measure performance/traffic, and improve the user experience. You can control cookies in your browser settings. If you block cookies, some features may not function properly.

How We Use Your Information

To respond to inquiries, schedule tours, and provide quotes.
To create, manage, and fulfill event bookings and agreements.
To process payments and send invoices/receipts (via our payment processor).
To operate, secure, analyze, and improve the website and services.
To send service messages (e.g., confirmations, policy updates).
With your consent, to send marketing communications you can opt out of anytime.
To comply with legal obligations and enforce our terms and policies.

Legal Bases (EEA/UK visitors)

Where GDPR applies, we process personal data on the following bases: (i) performance of a contract; (ii) legitimate interests (e.g., site security, analytics, business operations); (iii) consent (e.g., marketing cookies/emails); and (iv) legal obligation.

Sharing Your Information

We do not sell personal information. We share information only with:

Service providers/“processors” who help operate our business (e.g., website host [Wix Studio or other], payment processor [Stripe/Square/other], email provider [Mailchimp/other], scheduling/forms, analytics).
Professional advisers (legal, accounting) under confidentiality.
Authorities where required by law or to protect rights, safety, and property.
Successors in connection with a merger, acquisition, or asset transfer (your information remains protected under this Policy or a substantially similar one).

Third-Party Tools & Links

Our site may link to or embed third-party services (e.g., payment pages, booking forms, maps, social media). Your use of those services is governed by their privacy policies, not ours.

Marketing Communications

If you join our email list or request information, we may send updates about packages, open houses, or promotions. You can unsubscribe at any time using the link in the email or by contacting us.

Your Choices

Cookies: manage in your browser; optional banner settings if implemented.
Marketing: unsubscribe via email footer or contact us to be removed.
Access/Correction/Deletion: contact us to request access, updates, or deletion of your information (subject to applicable law and retention needs).
Do Not Track: we do not currently respond to “DNT” signals due to industry limitations.

Data Retention

We retain personal information only as long as needed for the purposes above, including to meet legal, tax, and accounting obligations, resolve disputes, and enforce agreements. Typical retention:

Inquiries without booking: up to 24 months.
Booking records and invoices: 7 years (or as required by law).
Marketing list: until you unsubscribe or your address bounces/inactivates.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to delete it.

State & Regional Privacy Rights

Depending on your location (e.g., California, Colorado, Virginia, Connecticut, Utah; EEA/UK), you may have rights to request access, correction, deletion, portability, or to opt out of certain processing (such as targeted advertising or selling/sharing as defined by law). To exercise these rights, contact us at a.simeone@georgetownoaks.com or 412-737-1853. We will verify your request and respond within the timeframe required by law. You may also designate an authorized agent where permitted.

International Transfers

If you visit from outside the U.S., your information may be processed in the United States, where laws may differ from those in your country. We take steps to protect your information consistent with this Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest version. Material changes will be posted on this page and, where required, notified to you.

Contact Us

Questions or requests regarding privacy?
Georgetown Oaks
33 Mayview Rd, Canonsburg, PA 15317
Email: a.simeone@georgetownoaks.com
Phone: 412-737-1853